Lost
An account that bought most months and has gone quiet, measured against its own normal gap between orders.
Your best customers don't quit. They just stop calling.
Allodial reads your own order history and each morning names the accounts that broke their buying pattern, while there is still something to save.
The problem, in your own numbers
Open last year's sales report and count.
No industry statistic here. The numbers that matter are in a report you already have, and you can check them in a few minutes.
- 01How many accounts bought from you most months last year, and nothing in the last three?
- 02How many are still ordering, but at half what they spent a year ago?
- 03Who on your team was told about either list, and when?
What it finds
Four patterns, each measured against the account's own history.
Shrinking
Still ordering, but the last six months are down 40 percent or more on the same six a year earlier, with one-off project orders set aside.
Line drift
Still buying from you overall, but has nearly stopped buying one product line it used to buy most months.
Clusters
Three or more accounts drifting off the same product line within 60 days, on one card, because the cause is often on your side.
Every threshold is published. Read the methodology.
How it works
Three steps, and the first one is free.
The product
Everything on every plan.
- Daily listEach morning, the accounts that broke their pattern, ranked, with the reason and a drafted opener.
- ReplayThe same rules run over your own history before you change anything.
- AlloAsk about your book; every account and figure links to where it came from.
- ScorecardsAccount, rep, team and company, each part explained, every number opening its rows.
- Product linesThe account still ordering that stopped buying one line, and lines several accounts left.
- Follow-ups and alertsDated follow-ups, a watchlist, and a daily email at the hour each person picks.
- Team and rolesRoles enforced by the database, unlimited users, one-step handoffs.
- MethodologyEvery rule and threshold, published in full.
Who sees what
One list, cut three ways.
Owners
The whole book: which product lines are losing accounts, what is at stake, and how much revenue came back after a call.
Sales managers
Every rep's list, who has worked theirs, and the evidence behind each flag before it is assigned.
Reps
Their own accounts only, ranked each morning, with a drafted opener and one click to log what happened.
Allo
Ask about your book in plain words.
Allo answers from your own data and links every account and figure to where it came from. If no tool returned it, Allo does not say it.
Allo is an AI assistant. It drafts and explains; it cannot change anything without a person pressing confirm, and it never decides who is flagged.
The free check
See which customers you already lost.
One standard sales report, read in your own browser. The file is never uploaded, there is no account, and there is no limit.
Run the free check- Who you lostCustomers who bought in most of their first year and have bought nothing in the last three months.
- Who is shrinkingCustomers still buying, but down 40 percent or more on the same months a year earlier.
- What each was worthWhat every lost or shrinking customer used to be worth to you in a year, and the total.
- The full listEvery name, from your own report. Nothing is held back.
Pricing
From $9,000 per year
Published prices, sized by branch count. Every feature on every plan, unlimited users, invoiced quarterly, and a 90 day out.
See all three plansTrust
- Read only: nothing is written back to QuickBooks, Odoo or any system.
- The free check reads your file in your browser; it is never uploaded.
- Each company's data is kept separate by row-level security in the database.
- Owner, manager, rep and viewer roles; a rep sees only their own accounts.
Find out which accounts are drifting before you talk to anyone.
Run the check on your own report in a few minutes, then book 20 minutes if you want to go through it with us.